We want you to shop with confidence. This policy outlines the conditions for refunds, returns, and exchanges when purchasing from Inline Trading.
Effective Date: April 15, 2025
1. Introduction
At Inline Trading, we take pride in the quality and craftsmanship of our products. Each item is carefully inspected before shipping to ensure it meets our standards. If you experience any issues with your order, please review the information below.
2. Change of Mind Returns
As a wholesale store, we do not accept returns or exchanges for change-of-mind purchases. We encourage all customers to review product details carefully before placing an order, including sizing, color, and quantity.
3. Damaged or Incorrect Items
If you receive an item that is faulty, damaged, or not what you ordered, we’ll gladly assist you with a replacement or store credit. To request a return:
Contact us at info@inlinetrading.com.au within 7 days of receiving your order.
Include your order number, a brief description of the issue, and clear photos of the item and any packaging.
Our team will review your request and respond within 3-5 business days with next steps.
4. Return Conditions
Approved items must meet the following conditions:
Returned within 14 days of delivery.
In original, unused condition with tags and packaging intact.
Not marked as a final sale item or discontinued stock.
5. Shipping Costs
Shipping costs for returns or exchanges are the responsibility of the buyer, unless the issue was due to a packing or dispatch error on our part. We recommend using a trackable shipping method. Inline Trading is not responsible for lost return parcels.
6. Final Sale Items
Items marked as final sale or clearance cannot be returned or exchanged unless there is an issue related to damage or incorrect delivery.
7. Contact Us
For questions or concerns regarding these policies, please contact:
